ABSTRACT

In general, to access the quality teaching in higher education, students’ feedbacks are collected and then processed manually for generating the reports of each teacher. This traditional system is not only time consuming but also not so useful in instant decision making. Software development cell of IITM Janakpuri, New Delhi automates the traditional student’s feedback system. This paper explores those companies providing enterprise resource planning (ERP) solutions for schools/colleges/Universities. Some of them are Campuspedia1, Academiaerp2, Softwaresuggest3, Cloudems4, etc. The services provided by these companies are not only paid but also not providing online students feedback management system. This paper presents an application of information and communication technology (ICT) in higher education that is an online student’s feedback management system. The proposed system is based on client–server computing. The front-end is designed using HTML pages. Programming javascript is used for client-side validation purposes. All business logics are implemented 188through hypertext preprocessor (PHP) language in the middle layer. The third tier of this system employs MySQL database. Apache as a web server is required to start working on this application as a development environment and PhpMyAdmin as a database. This system is developed using the Iterative Enhancement software life cycle model. System architecture design employs a Divide and Conquer paradigm. The built software has been implemented successfully.