ABSTRACT
A vital contribution of information and communication technologies (ICT) is to bridge the social divide between various categories of students, teachers, researchers, and administrators. This is because ICT provides the leveling field between individuals with diverse backgrounds. An in-depth study of the impact of ethnicity was carried out by the lead author of this chapter in the context of hospitals in the National Health Service in the United Kingdom. Valuable results were derived based on that study. This particular chapter aims to extend and apply that study in the context of education. Multiple educational processes dealing with teachers and students are identified as challenging as these processes can potentially be impacted by ethnicity, gender, affluence, and regional biases of teachers and students. Defining these potential biases and how they are likely to be overcome with ICT-based education is the core premise of this chapter. We also outline the approach to developing educational systems and processes that alleviate the impact of ethnic bias on education.
