ABSTRACT

Despite the fact that the terms Digital Era or Digital Transformation infer the domain of new technologies throughout the various aspects of business and society, the concept involves a complex interrelation of technologies, people, strategy, behaviors, and many other attributes. Digitization or the initiative of incorporating new technologies to facilitate the functionality of processes for business and personal activities has evolved over many years of advancements in micro-processing and computation, communication networks, and software capabilities, to name a few.