ABSTRACT
Healthcare provisioning is facing a dichotomous challenge: a need to shore up quality vis-a-vis the need to make healthcare affordable to the common people in developing countries like India. The adoption of digital technology can help in solving this dual problem. Traditionally, healthcare has been digitalization deficient, but the falling price of smartphone and wearable devices, with storage devices, is driving Healthcare 4.0. Using the systematic review of the literature (SLR), this study identifies the factors influencing the adoption of Healthcare 4.0, and goes deeper into Interpretive Structural Modelling to establish the association between these identified factors. The factor securing the highest rating is Government Effort while Data Privacy and Security score the lowest. The result of the study suggests that Government’s Effort is the most important factor, followed by Empowered Customer and Financial Investment. These factors generate a driving force that is so high as to affect others positively. The findings of this study can be effectively utilized by policymakers to devise policies to enforce the digital transformation of the healthcare sector in the country. The study also discusses the policy measures to overcome the barriers identified in the study.
