ABSTRACT
Over the past nearly two decades, firms have increasingly invested in enterprise resource planning (ERP) systems to manage their information needs. Firms in developed countries account for the bulb of ERP deployments worldwide. In the past few years there has been increasing penetration of ERP in developing countries. The extent of ERP implementations among firms in developed countries is a well researched issue. In contrast, very few studies have examined the extent of ERP deployments in developing countries. In this study, we address the above research gap by presenting a rigorous empirical assessment of ERP implementations in Indian production firms. The implementation status of different ERP modules, performance benefits and the influence of critical success factors (CSFs) are bey issues examined in this study.
