ABSTRACT
The regulatory framework provides the basis for strategies and interventions yet is a much under-researched area in the PRS. EHPs and other private-sector housing regulators have a range of mandatory and discretionary powers, and there is a range of different values and moralities in approaches. Lipsky’s theory on street-level bureaucrats informs our thinking on how EHPs deliver their day-to-day work, and Hutter argues that EHPs act reasonably, applying discretion in their work. A general decline in level of intervention leads to lesser social protection despite an established and dynamic regulatory framework. EHPs need multiple skills and competencies to effectively intervene, and there needs to be more flexibility and reflexivity around regulatory goals.
