ABSTRACT
Electronic Health Alert Card (E-HAC) apps are an effective tool to analyze traveler behavior in Indonesia. This study was conducted to analyze the traveler behavior by confirming the relationships between factors influencing technology acceptance by utilizing the UTAUT approach and also the satisfaction of E-HAC users in Indonesia during COVID-19, which have not been examined in previous studies. The research context is the Indonesian travelers who traveled during the pandemic. The researchers have collected data from 163 respondents through an online survey. This study contributes to government agencies, healthcare, and tourism service providers in developing strategies and policies to strengthen E-HAC services as a digital health passport that will boost travelers' confidence and encourage them to use applications to support Indonesia's tourism recovery program.
