ABSTRACT
Hospitality businesses were hugely impacted during the COVID-19 pandemic. Hoteliers have been completing various ways to reduce the impact of losses; one of which is by reducing the number of employees. Consequently, the management must apply job enlargement on employees. The study aimed to describe the impact of job enlargement on employees’ motivation. The study applied descriptive statistics, correlation analysis, coefficient of determination, and t-test. The population was the employees who work in 4-star and 5-star hotels in Indonesia. The sample was determined by convenience sampling, and the study had 72 respondents. The research found that job enlargement has a positive and significant correlation to employees’ motivation. Finally, this study implied that the management in hospitality businesses can implement job enlargement to improve employees’ motivation.
