ABSTRACT

An artificial intelligence hiring system has become a powerful gatekeeper for some of America's most prominent employers, reshaping how companies assess their workforce—and how prospective employees prove their worth. But some AI researchers argue the system is digital snake oil—an unfounded blend of superficial measurements and arbitrary number-crunching that is not rooted in scientific fact. Analyzing a human being like this, they argue, could end up penalizing nonnative speakers, visibly nervous interviewees or anyone else who doesn't fit the model for look and speech. The nonprofit organization once allowed almost anyone into its intensive eight-week training program, but many burned out early. Now, every candidate goes through the AI assessment first, which ranks them on problem-solving and negotiation skills and helps the group determine who might have the most motivation, curiosity and grit.