ABSTRACT
Information and Communication Technologies (ICT) can be defined as “a diverse set of technological tools and resources used to transmit, store, create, share or exchange information”. Throughout the years, the extent of digitalization expanded in most sectors of the industry as well as in the public sector, impacting the business operations of all kinds of organizations. This is associated with the lean toward more sustainable business operations, especially in the ecological and economic aspects of sustainability. It provides the means for the adoption of ICT for sustainable management, of which so far there has been no dedicated survey to map this development.
This chapter aims at addressing this gap by analyzing prior literature to identify the areas of ICT application for sustainable management, considering three dimensions, i.e., business activity areas, functional management areas, and geographic areas. For the sake of this, a systematic literature review has been performed, with its main results visualized on charts.
