ABSTRACT

In attempts to understand and develop the notion of human-centered artificial intelligence, there is an increasing call to recognize the rich collaborative possibilities between the theory and practices of human–computer interaction, AI development, and moral concerns often examined within moral and social philosophies. Work that intersects with one or all of these areas often emphasizes the interaction between users’ context of use, the nature of the digital environments users navigate, and the wide range of design practices that are corralled into creating a user’s experience. In this chapter, I aim to highlight emerging moral and social concerns that potentially arise throughout these points of interactions between users and differing forms of artificial intelligence. I suggest that the point of interaction between humans and machines is a rich vein to draw from for examining both the nature of the ethical problem and the mechanisms that give rise to these problems. Thus, the titular intersection refers to both the user interactions and the point where ethics and philosophy can meet insights from user experience design. I begin with a brief overview of some influential approaches to philosophical AI ethics and then turn to exploring the intersections alluded to above in order to enable a broader understanding of what goes into designing human-centered AI systems and the moral questions this raises.