ABSTRACT
Although several governments and international organizations are pushing for the adoption of various environment, social and governance (ESG) goals, there are many IT-related challenges associated with such changes, which require the academic community to undertake new research studies. This chapter advocates that such ESG-related challenges should be tackled as a multidisciplinary collaboration between different academic disciplines. It categorizes new research into three streams according to a stakeholder’s point of view: strategizing, architecting and developing/operating ESG systems to respond to multiple forces. Then the chapter focuses on how to design ESG decision making systems to support ESG goals from a quantitative perspective by discussing the requirements of the three layers of a data processing pipeline, which are the data collection, data processing and application layers. It concludes by stating that the area of ESG systems development requires new reference architectures and processes that support requirement engineering and knowledge management that will help organizations tackle ESG challenges.
