ABSTRACT

Crowdsourcing has been studied by experts in the field of information systems for a while now as a mechanism for different types of groups to collaborate on content creation and value generation. Although crowdsourcing may be used to revive cultural traditions, it does come with its own set of challenges that must be dealt with. Overcoming these challenges might pave the way for crowdsourcing to be used to preserve and disseminate cultural materials in a way that is inclusive, true to historical records, and sensitive to local traditions. Worldwide, GLAMs (Galleries, Libraries, Archives, and Museums) are starting to investigate the possibility of crowdsourcing, which involves delegating some tasks to a group of people through an open call. Based on an empirical analysis of a significant number of projects started by pertinent cultural heritage agencies, a number of methodologies are discussed. We investigate how various forms of crowdsourcing relate to the main pursuits of heritage organizations using the Digital Content Life Cycle model. While crowdsourcing has the potential to provide many useful outcomes, one of the biggest obstacles is ensuring the contributions made by the community are of high enough quality. This chapter provides a comprehensive overview of the evolution of cultural heritage crowdsourcing research and practice within the crowdsourcing field.