ABSTRACT
Land administration in Indonesia is embracing digital transformation. The key agency, the Ministry of Agrarian and Spatial Planning/National Land Agency, Indonesia (ATR/BPN) undertakes a digitally driven, nationwide, systematic land registration program to complete mapping of its estimated 126 million land parcels. It is modernizing its national data centre IT infrastructure and upgrading the data, processes, and facilities of its more than 400 local land offices. It is also developing a suite of online e-services to eventually move towards full digital service provision. The size and scale of the digital transformation initiatives invites much international interest. This chapter therefore provides a more contemporary snapshot of the status and prospects of digital transformation within ATR/BPN. The United Nations Committee of Experts on Global Geospatial Information Management (UN-GGIM) Integrated Geospatial Information Framework (IGIF) and the related Framework for Effective Land Administration Management (FELA) are applied. The 9 strategic pathways are analysed in the context of ATR/BPN using workshops, webinars, and available documentation. Overall, ATR/BPN is on a trajectory towards full digital transformation. Relevant policies and laws are either enacted or revisited to support digital initiatives. The organisation is financially sound and can support further digitalisation developments. It is renewing and re-skilling its digitally enabled workforce to work. The most pressing challenge is its legacy digital data and paper-based systems, low data quality, and public trust. Access to digital services for vulnerable communities is also a concern, although ATR/BPN recognizes the need to leave no one behind, and therefore face-to-face services will remain for some time to come. There is an opportunity for better collaboration with other ministries, NGOs, and the private sector. Most pressing is the need to formalise approaches to standards and partnerships. The chapter concludes with recommending 13 action items to further support the digital transformation agenda.
