ABSTRACT
“New Work” is not really a very new concept. However, it has drawn significant additional attention in the last couple of years—not least due to the special situation during the COVID-19 pandemic. WFH seems to be a new normal in the modern business environment. Still, it appears that there are numerous challenges attached with the implementation of these nascent processes in the daily business operations of many organizations. The infrastructure and equipment might need adjustments to accommodate new forms of cooperation. Knowledge transfer and collaboration need to be organized differently compared with the way it was done in traditional offices. New skills and leadership styles seem to be necessary to flourish in the new work culture. Managers are required to facilitate communication and collaboration. Informal networks can have a crucial role in this context. Organizations may benefit from an enhanced corporate culture that takes into consideration incentives for knowledge sharing and mentoring. This is not only relevant for the onboarding of new employees but can also be a key success factor for the organization’s long-term success.
