ABSTRACT
A key challenge for advancing industrial engineering in the era of Industry 4.0 is to understand the changes to workflow that will be needed to support new ways of operating. Embedding digital technology into a production system creates opportunities not only for increasing efficiency, but also for supporting new production paradigms. However, as innovative workflows are created to maximise the new ways of working that digital technology—with the added complexities of digital convergence—brings, it is still critical to recognise the importance of the role of effective people management within the process. This chapter considers changing workflows in the context of rethinking manufacturing within the Royal Australian Air Force for more flexibility, distributed production, and adaptable outcomes. The influence of the individual on practice is acknowledged and integrated into systems development.
