ABSTRACT
This chapter discusses the skills required to navigate uncertainty produced by ‘digital convergence’ manifest as Industry 4.0. Key skills for future working, such as identified by the World Economic Forum Global Risks Report 2023, include analytical thinking, creative thinking, systems thinking, curiosity, lifelong learning, and adaptability. These skills are increasingly needed because digital convergence, where the synergy of two or more digital technologies significantly changes practice, combines technical aspects of computing with design and innovation requiring a different emphasis in skills development. The chapter discusses how new skills for digital convergence could help organisations better navigate the ambiguities of integrating Industry 4.0.
