ABSTRACT
This chapter provides specific directions for the study of team performance in automated systems. Automated systems have further altered the type of task performed by operators from one involving direct control of the system to one requiring monitoring and supervisory control and management of the systems. In fact, many automated systems might have the unintended consequence of interfering with team communication and coordination. Automated systems with decision-aiding capabilities are also expected to dramatically alter the organization and allocation of tasks in complex systems. As task load increased, greater workload was reported by operators using automated systems. The workload for captains may be reduced because the automated systems eliminated tasks associated with overall system and crew management. In comparison, the workload for first officers may be increased because of the requirement to operate the automated systems and to monitor the performance of the automated systems.
