ABSTRACT

Over the past decade, rich Spatial Data Infrastructures (SDI) have been developed throughout the world. In Europe, the Infrastructure for Spatial Information in Europe (INSPIRE) directive was established to improve the use and sharing of spatial data assets in view of environmental decision-making. However, it has been acknowledged that SDIs are still suboptimally used. The integration of location information in e-government processes is considered a key challenge to add value to SDI’s. A qualitative method has been developed to estimate the impact of location enablement of e-government processes on the process performance using three indicators: (1) time, (2) cost, and (3) quality. The method has been applied on one case study, the traffic safety monitoring process in Flanders, Belgium. Results show that the performance in terms of time, costs, and quality are negatively influenced by a lack of data harmonization upstream in the process, while also the handling of the sharing agreements is an impeding factor. Further work is ongoing aiming to add quantitative measurements and validating the method in other case studies.