ABSTRACT
This paper focuses on the distinction between safety, quality and reliability in the context of operations and production management. Integrated management systems are readily available but the drivers for their implementation are often market or profit based whilst the actual contribution of proper management with regard to each of the areas is frequently matter of confusion, especially with regard to safety. In the first part, theoretical background with the highlights of distinctions and overlapping areas between safety, quality and reliability are identified and analyzed. Subsequently, a case study from the domain of transportation demonstrates application issues as well as opportunities to benefit from synergy effects. Conclusions provide a rationale for correct distinction between respective management processes and the long-term advantage of their effective integration.
