ABSTRACT
This chapter provides a trust and commitment perspective on how project participants from multi-disciplinary teams within an integrated project delivery (IPD) team develop coherent, mutually aligned goals and actions that fit constraints and available opportunities and how they are effectively delivered. It presents in understanding trust and commitment and how disputes and disagreements may be managed within an IPD context. A further contextual factor is the overall trustee’s and trustor’s organisational culture. The trustor may be positioned in a workplace environment that may range from encouraging trust in others to being pathologically paranoid about the trustworthiness of others. Differences between an IPD alliance and a business-as-usual (BAU) procurement approach centre on the way that alliance norms are supported by the regulative pillar of the project alliance agreement. Integration in the traditional BAU context is loosely coupled with overall coordination managed through a project-integration group with representatives from the teams.
