ABSTRACT
This chapter focuses on the third component of the framework and is composed of several elements, each with several sub-elements. It provides more detailed discussion and explanation of the several elements comprising the third component: the processes, routines and means component, together with sub-elements that were identified from that research work. The chapter is based on recorded and transcribed interviews with five senior alliance-team managers who were members of the Alliance Management Team or Alliance Leadership Team. It focuses on how decisions are made within an integrated project delivery context, more specifically on highly collaborative alliancing projects or programs. Focus on learning and continuous improvement in terms of the processes, routines and means refers to providing a compelling projects-as-learning value proposition and the practice of transforming learning opportunities into continuous improvement. Effective alliances participants need to be aware of and familiar with the mechanisms that projects offer for opportunities for learning.
