ABSTRACT
The adoption of smart mobile device (SMD) emerging technologies in every dimension of life has been phenomenal. Ever-more sophisticated mobile technology has fundamentally altered the ways in which people communicate and conduct business. SMD has become indispensable for individuals nowadays, as it is considered as a common necessity. With the fast pace of technology advancement, SMD is no longer used only for “call and text” but is now is also able to perform other functions through a series of high-end applications. With the popularity and functions offered, SMD has seen an increase of demand. SMDs have been used in various areas such as engineering, education, healthcare, business, production, and logistics. The increasing presence of SMD in health institutions (mobile health), government, and NGO, initiatives to improve the information and communication technology (ICT) supported it. Mobile health makes it feasible for patients to collect and share relevant data at any time, not just when they happen to visit a clinic, allowing more rapid convergence to optimal treatment. Mobile health apps can contribute to a rapid, learning health system. The recent proliferation of wireless and mobile technologies provides the opportunity to connect information in the real world via wearable sensors and, when coupled with fixed sensors embedded in the environment, to produce continuous streams of data on an individual’s biology, psychology (attitudes, cognitions, and emotions), behavior, and daily environment. These data have the potential to yield new insights into the factors that lead to disease. They also have the potential to be analyzed and used in “real time” to prompt changes in behaviors or environmental exposures that can reduce health risks or optimize health outcomes. The main goal of this study is to introduce a promising future research direction, which may shape the future of mobile health. This study reveals healthcare expectations of mobile health services and the way these services can enhance them through their business process re-engineering, which actively increases efficiency in various healthcare processes.
