ABSTRACT

A new design of passenger terminal system is presented in this paper. In this design, powerful hardware will meet all kinds of requirements of the passengers. The software system will provide various services and applications to facilitate passengers’ travel experience through advanced operating system. With big data analytics, airline companies can analyze a mix of complex datasets from various sources in order to gain important insights into customer behavior and use such feedback to provide better customer service. This design can push personalized media, games, and advertisements to the terminal from an on-board server according to various passengers’ demands.