ABSTRACT

This chapter discusses evidence regarding causality in the relationship between performance and satisfaction. The dependent variable was satisfaction, operationalized as task satisfaction. The LSD post-hoc test showed a difference in task satisfaction between the groups with positive and neutral feedback and between the groups with positive and negative feedback. Task satisfaction measured under laboratory conditions could be influenced by other variables such as the nature of the task or the working environment. A higher level of task significance was ensured by informing the respondents of the importance of the experiment, its contribution to science, planned outcomes and the importance that the results from every single respondent would have on the outcome of the experiment. M. Riketta proposes two possible mechanisms for the effect of performance on satisfaction: performance leads to greater rewards and therefore greater satisfaction, due to cognitive consistency, people have a tendency to have a positive attitude towards something which they are good at.