ABSTRACT

Supply chain coordination in manufacturing sector has been the key focus of many research scholars since last four decades; however, research of tourism supply chain (TSC) management (SCM) has gained little attention. The unique characteristics of tourism sector call for special consideration to satisfy various stakeholders having divergent business objectives across different operating systems. This calls for a holistic view of the entire supply chain and not just playing in silos. The present chapter studies the important features of tourism products/services and identifies issues that are core to managing the supply chain in the tourism sector with the ultimate objective to achieve coordination of the TSC. The chapter gives an overview of current studies in tourism from the perspective of supply chain coordination and provides a coordination framework and stresses the role of information sharing for successful implementation of the coordination mechanism.