Understanding Resilient Clinical Practices in Emergency Department Ecosystems

We have begun the task of applying resilient engineering concepts to health care with the advent of two previous scholarly compendiums (Hollnagel et al., 2013; Wears et al., 2015), but there is much work to do to improve our understanding of what happens when things go right in health care environments. This means learning from the under-recognised habituations, care-giving activities and taken-for-granted routines that characterise the ebb and flow of clinical work as it unfolds in everyday practice.