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Chapter

Knowledge Management Implementation: A Guide to Driving Successful Technology Realization

Chapter

Knowledge Management Implementation: A Guide to Driving Successful Technology Realization

DOI link for Knowledge Management Implementation: A Guide to Driving Successful Technology Realization

Knowledge Management Implementation: A Guide to Driving Successful Technology Realization book

Knowledge Management Implementation: A Guide to Driving Successful Technology Realization

DOI link for Knowledge Management Implementation: A Guide to Driving Successful Technology Realization

Knowledge Management Implementation: A Guide to Driving Successful Technology Realization book

ByDoug Redden DBA
BookA Lifecycle Approach to Knowledge Excellence in the Biopharmaceutical Industry

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Edition 1st Edition
First Published 2018
Imprint CRC Press
Pages 9
eBook ISBN 9781315368337

ABSTRACT

Organizations that are on a journey toward efficiency and innovation may view knowledge sharing and reuse as one lever in realizing this goal. The information technology (IT) function can play a central role in a business-driven knowledge management (KM) journey; however, it is left to the IT professional to navigate the plethora of technologies available and work toward implementation options that capture, connect, and reuse organizational knowledge. This chapter offers an implementation star model with five focal areas intended to help provide guidance as to how one might conduct a technology implementation for an organization. Initial conversations with the business should be void of technology talk, and rather focus on foundational elements such as the KM programs' intended value offering, initial processes that are in scope, and the role the business sees IT playing. KM technology delivery nirvana may be a fully integrated set of technologies that capture, connect, and reuse organizational knowledge as needed.

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