ABSTRACT

With increasing levels of complexity being designed and implemented into many of today’s socio-technical systems, the assistance of automation is integral to enable users to sort through and handle the enormous amount of information, data, and choices available to them. One style of automated assistance comes in the form of alerts or alarms delivered to direct the user to aspects of interest or significance. Appropriate alerting can be critical in complex, high workload environments, where individuals use multiple information displays to conduct several tasks concurrently. Under pressure of high workload, and in the absence of effective automated alerting, operators may become focused on a task and miss important details or information. One example of this kind of environment is the operations room of a navy frigate. The frigate operations room is the processing hub for all sensory information pulled in from the world outside. Incoming information is collated here and formed into a global picture that provides the command team with situation

CONTENTS

5.1 Introduction .......................................................................................................................... 49 5.1.1 Visual Automated Alerting ....................................................................................50