ABSTRACT

In the last decade, the Brazilian economic scenario was favorable to the construction sector, fostering its growth especially in large infrastructure projects such as the expansion and construction of airports, roads, stadiums, among others. However, many of these projects have gained notoriety for their poor management performance, leading to schedule delays, increased costs and quality gaps of the delivered works. Still, some projects have been successful in this environment suggesting the need to identify the factors that had influenced such performance. Thus, this study aims to understand the influence of the Critical Success Factors (CSFs) in the performance of construction projects in Brazil. To achieve this goal a survey which obtained data on 164 projects considered successful in one (or more) of four dimensions: efficiency, organizational learning, customer satisfaction and capacity to achieve strategic goals, providing insights about the influence of the CSF over the project performance.