ABSTRACT

C6

Emotional support. Carers are supported, listened to, kept fully informed and encouraged and educated to play as full a role in the patient’s care as they wish. Where appropriate, they are regarded as an integral part of the team.

Practical support. Practical hands-on support is supplied where possible, e.g. night sitter, respite, benefits advice, etc.

Bereavement. Practices plan support, e.g. practice protocol, visits, notes tagged, others informed, etc.

Staff support is inbuilt and nurtured, leading to better teamwork.