ABSTRACT
The research field of process mining is relatively new and not been applied often in the Architecture, Engineering, Construction and Facility Management industry (AECFM). Process mining uses databases of existing IT systems to gain major insights in processes. Currently the AECFM industry increasingly adapts IT systems within all phases of the process. This creates the possibility to use process mining techniques to gain insight in the processes of construction projects. This paper introduces process mining by presenting three experimental case studies which are conducted in order to study the applicability of process mining in the AECFM. Studies are done in the design-, build—and operational phase. The study has proven to provide useful insight and potential applications. The research method that was used does not allow generalisation of the conclusions for the whole industry. Additional research is needed to study the potential of integrating different data sources from several phases.
