ABSTRACT

ABSTRACT This chapter focuses on the role of complexity and its impact on the human operator within assembly-oriented mass customized manufacturing (MCM). It starts with a definition of the main complexity concepts we need for a thorough understanding of this chapter, building on the previous chapters. It also argues that automotive manufacturing is currently a good representative example of MCM, as the number of variants and models continue to proliferate, and it is one of the few mature industries that practice MCM. Their size and heritage forces them to look for and adopt structural and methodical approaches to deal with complexity.