ABSTRACT
The emergency services are often under high media scrutiny, reviews or litigation that can create blame-based cultures, which may cause burying of mistakes or witch hunts. This chapter utilizes two case studies to highlight particular learning related to reflective inquiry: the Narawntapu Staff Ride and Cobaw Staff Ride. The Narawntapu Staff Ride case study follows the journey of the organiser in developing the programme and then modifying it for further contexts. The Cobaw Staff Ride case study describes an alternate approach to a Staff Ride, discusses the quality of reflection that occurred and provides some measures of its impact on the attendees. The evaluation of the Cobaw Staff Ride suggested that participants valued the culture of reflection that was modelled and wished to bring that forward into their own sphere of operations, whether in further structured occasions such as Staff Rides or courses, or in mentoring or team situations.
