ABSTRACT

The Framework hypothesizes that cognitive, social, and motivational processes combine to predict automation use. The framework of automation use applies J. A. Shepperd's. Expectancy-Value Theory in order to explain the motivational processes used in automation reliance decisions. The variables which affect perceived utility are of special interest to us because perceived utility is not only predicted to affect trust, but also to affect the last of the processes, motivational processes. Participants were randomly assigned to work with or without an automated decision aid. Some participants performed the task without an automated aid. Participants who were provided with an automated decision aid were randomly assigned to receive or not to receive training that paralleled that of combat identification systems. Results indicated that participants provided with the contrast detector were less likely than those not provided with the contrast detector to ask to re-examine a slide after the contrast detector reached a decision known to be perfectly reliable.