ABSTRACT

This chapter shows the application of the Human Factors Integratio-Defence Technology Centre's Event Analysis for Systemic Teamwork (EAST) methodology to military Command and Control applications. Command and Control environments continue to represent a challenging domain for Human Factors research. Researchers were given access to one of the Navy's training establishments – the Maritime Warfare School – HMS Dryad in Southwick, Hampshire. Observations were made during Command Team Training. The study used the EAST methodology to explore a complex communication system between eighteen team members and external agencies, where effective communication, decision making and coordination are essential to task success for this highly distributed communication network. Data are presented in the form of Social Network Analysis, Coordination Demand Analysis and Propositional Network Analysis. The sharing of information could be as a result of direct communications between agents or through the use of the radio networks.