ABSTRACT

Abstract. As has been amply demonstrated in numerous studies of post-disaster response and recovery operations, the instrumentation necessary for capturing data on resilient (or brittle) performance is rarely present when and where it needs to be. Yet because the organizations tasked with these operations seek to control them, they typically distribute a wide variety of “sensors” in the environment. An organization’s decisions about how to collect and analyze sensor data are here viewed as providing a window into resilient performance and, more specifically, that decision-making processes that underlie it.