ABSTRACT

With the development of Internet and Web technology, various types of e-commerce website surging. In addition, the development of the times give a broader meaning of e-commerce, which includes not only e-commerce, and also the Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Supply Chain Management (SCM) and other business processes, which are forcing the mangers to find some rules from the mass business data to help decision-makers to develop strategies and support these business activities [1].