ABSTRACT

This chapter describes remote communication for people with communicative and cognitive disabilities who have limited reading and writing abilities. It explores remote communication in relation to self-determination and participation from the perspectives of professionals, the people themselves and support persons. The chapter focuses on four studies: three qualitative and a mixed method with qualitative focus. Remote communication is used for social interactions with friends and groups and finding or signing up to participate in leisure activities that are commonly advertised through social media. Communication through digital channels is increasing as a required means of communication for interactions for daily activities, like contact with healthcare, insurance or banks and, therefore, has become a prerequisite for participation in society. The support persons saw how the communicative rights of the users were not being met. Remote communication was explored from the perspectives of professionals, the people themselves and support persons.