ABSTRACT

This chapter points to ways to use information to reduce supply chain costs and cycle times. James Morehouse points out that, for many, the tools are already available.

How to use them for both operations and planning “to extend the enterprise” is the challenge. Examples of information of interest to supply chain operators and decision makers include:

Actual sales data

Forecast data

Product design information

Product physical location in the supply chain

New product plans

Trends in markets and sales

Supply chain costs all along the chain

Supply chain capacity

Bills of material (BOMs)

Supply chain configuration data

Issues affecting the usefulness of information include accuracy, timeliness, and fit to the needs of users.