ABSTRACT

CONTENTS Introduction............................................................................................ 460 The Professionals..................................................................................... 460

Managing the Volunteers ............................................................... 461 Four Emergency Phases Can Include Volunteer Involvement ........ 461 Everyone Has a Little Responsibility .............................................. 462 Priorities......................................................................................... 462 Common Terminology .................................................................. 462

Plan of Attack ......................................................................................... 463 Volunteer Welcome Center............................................................ 464

Tasks....................................................................................................... 464 Supervision.............................................................................................. 465 Some Guidance ....................................................................................... 465 Donations ............................................................................................... 466 Buddy System ......................................................................................... 466 Stress ....................................................................................................... 467

Introduction When disaster strikes a community, whether it is man-made or natural, specific emergency management and many not-for-profit agencies routinely respond according to a preestablished plan. Each of these designated organizations has a specific role to play in ensuring an effective response to and recovery from the tragedy’s devastation.