ABSTRACT

Based on the ODIG-AUD strategic plan, the ODIG-AUD knowledge audit, and the Knowledge Management (KM) Council-supported Knowledge Management Boot Camps, a great need exists to formulate a knowledge retention program for ODIG-AUD. With the number of retiree-eligibles steadily increasing at ODIGAUD, the critical tacit knowledge gained over the years from these individuals should be captured, shared, and leveraged throughout the organization and to the stakeholders. As a result, the knowledge retention program will be comprised of three parts: people, process, and technology.