ABSTRACT
CONTENTS 7.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 7.2 Phase 1: Business Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
7.2.1 Business Environment: Instigating Environment . . . . . . . . . . . . . . . . . . . . . . . 173 7.2.1.1 Examining Discretionary Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 7.2.1.2 Working Case Study: National Supply Chain . . . . . . . . . . . . . . . . 174
7.2.2 Business Environment: Business Cases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 7.2.2.1 Working Case Study: National Supply Chain . . . . . . . . . . . . . . . . 177
7.2.3 Business Environment: Phase Transitional Motivators . . . . . . . . . . . . . . . . . . 177 7.2.3.1 Working Case Study: National Supply Chain . . . . . . . . . . . . . . . . 180
7.3 Phase 2: Infrastructure Environment: Manufacturer to Retailer . . . . . . . . . . . . . . . . . 180 7.3.1 Use Case Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
7.3.1.1 Use Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 7.3.1.2 Site Assessment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 7.3.1.3 Use Case Environment: Step Transitional Motivators . . . . . . . . 186
7.3.2 RFID Equipment Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 7.3.2.1 Standards Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 7.3.2.2 Reader Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 7.3.2.3 RFID Equipment: Step Transitional Motivators . . . . . . . . . . . . . 189
7.3.3 Design Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
7.3.3.1 Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 7.3.3.2 Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 7.3.3.3 Design: Step Transitional Motivators . . . . . . . . . . . . . . . . . . . . . . . . 191
7.3.4 Infrastructure Environment: Phase Transitional Motivators . . . . . . . . . . . . 191 7.3.4.1 Working Case Study: National Supply Chain . . . . . . . . . . . . . . . . 191
7.4 Phase 3: Deployment Environment: Factory to Showroom . . . . . . . . . . . . . . . . . . . . . 192 7.4.1 Prototyping Testing Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
7.4.1.1 Use Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 7.4.1.2 Prototyping Testing Environment: Step Transitional
Motivators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 7.4.2 Pilot Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
7.4.2.1 Use Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 7.4.2.2 Pilot Environment: Step Transitional Motivators . . . . . . . . . . . . . 195
7.4.3 Deployment Environment: Phase Transitional Motivators . . . . . . . . . . . . . 196 7.4.3.1 Working Case Study: National Supply Chain . . . . . . . . . . . . . . . . 196
7.5 Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
The deployment of radio-frequency identification (RFID) systems requires careful analysis, planning, and control to enable the organization to obtain an optimal solution, otherwise the perceived benefits may never materialise. This chapter discusses a supply chain case study within the context of a RFID rationale and deployment methodology. The case study involves the tracking and identification of pallets and cartons amongst various members of a RFID trial. The methodology is divided into three phases: business, infrastructure, and deployment environments. Understanding the current factors affecting the discretionary behavior of the organization and the motivating aspects to the deployment is appraised in the first phase of the methodology. Once the organization has assessed a business case, the investigation of the technical needs of RFID is undertaken in the physical environment. If the motivation for deployment is still active, the instigation of a RFID testing and pilot phase is commissioned. The specification of phase transitional motivators and their outcomes will guide the organization throughout the deployment methodology.
