ABSTRACT

Culture is a complex construct that has many definitions and perhaps the characteristics that have endured through most or all of these are that culture is a learned set of values that may take the form in an organization of practices interpreted through rules and norms of behaviour (Hofstede, 2003). Those rules and practices may be derived within the organization itself and therefore apply internally and even across cultures when the organization is multi-national, or they may be derived directly from cross-cultural differences, such as those identified by Hofstede and other authors (see for example, Hofstede andHofstede, 2005; Jandt 2004, Lewis, 2006).