ABSTRACT
IN A RECENT SURVEY CONDUCTED BY A CHANGE MANAGEMENT CONSULTING ORGANIZATION, 1500 chief executive officers indicated their second most-pressing problem was the integration of technology into their companies. (Their number-one problem was government regulation.)
The pace of technology development today is far ahead of most organizations’ ability to implement it effectively. There are several reasons for this situation:
• Most organizations today are not structured to realize the true benefits of technology and still cling to rigid management hierarchies that make implementing organizationwide technologies very difficult. There is often too much focus on departmental issues and goals rather than organizationwide goals.
