ABSTRACT
This chapter illuminates the triangle from the perspective of professional development. Moving the linked aim of better professional development into the portfolio of “explicit” work in academic health-care centers requires the attention and creativity of all – leaders, professionals, patients, and communities. It will take health care to the next level, enabling pride and even joy to emerge in the workplace. All who work in health care, from the housekeeper to the chair of the board, are being formed (and deformed) every day by both internal and external forces that lead to better individual and community competence and mastery or the reverse. Together with the patients and with other members of the health-care enterprise, the triangle suggests about sharing a responsibility for outcomes. The relationship between professional formation and patient outcomes suggested by the triangle invites further reflection into the patient-provider relationship.
