ABSTRACT

What is an E-business? All definitions that are floating out there strive to distinguish “E-business” from “E-commerce.” The former refers to the process of using the Internet and associated technologies to transform every business process and E-enable all parts of the organization’s value chain from acquiring, serving, and retaining customers to interacting with employees, partners, and the world at large. “E-commerce” can safely be considered one vital but small part in the overall E-business architecture.