ABSTRACT
Processes ........................................................................................ 248 13.4. Top-Down, Bottom-Up Approach for Requirements Analysis..........250
13.4.1 Business Study .............................................................................. 251 13.4.2 Conceptual Design ....................................................................... 251 13.4.3 Communicating with the Users ................................................. 252
13.4.3.1 Sri Lanka Health Worker Meeting ............................. 252 13.4.3.2 Tami Nadu Health Worker Meeting ..........................253
