ABSTRACT
Traditionally designers rely on human factors experts to provide and interpret user data for the design project (Stanton andYoung, 1998).Where the data is specialised, human factors and ergonomics specialists can form part of multi-disciplinary teams to address the specialist knowledge needs, and instil this information into the design process. With the increasing need of understanding users and inclusive design, designers need to know more about population data to make an informed decision (e.g. how many people would be excluded by a specific design solution), and this requires them to develop a better understanding of ergonomics and human factors, as well as the ability to reference various user data in the design process.
