ABSTRACT
The notion (or concept) of “resilient team processes” is yet not well established. An important aim with this explorative research is therefore the discovery and description of relevant characteristics of team processes in the light of resilience. One of the strengths of naturalistic observations is that they support such a discovery process. Therefore the aim of this research project in the control room of a nuclear power plant is the detection of specific team processes within the operating team that serve for safety oriented coping in abnormal situations by using observational methodology. The analysis is based on videorecordings of a simulator training based on scenarios of critical and abnormal situations. The exploration of these resilient team processes will serve as a basis for the demand-oriented construction of simulator training.
As a starting point for this project served different models of team performance in high-risk domains (air traffic control: Malakis, Kontogiannis and Kirwan (2010); medical domain: e. g. Manser et al., 2009; nuclear power plants: O´Connor, 2008). These models gave input for developing the first structure (“sketch”) of a taxonomy for naturalistic observations of resilient team processes in the control room team. Furthermore we relied on existing methods for behavioral observation of interaction processes (Kolbe et al., 2011).
The results of this research and development project will contribute to an observational method for the analysis and training of resilient team processes.
